Refund & Return Policy – Flow Seal Cap™
We stand behind the quality of our Flow Seal Cap™ products and want you to feel confident in your purchase.
Returns
You may request a return within 30 days of delivery.
To be eligible for a return:
Items must be unused and in original condition
Products must be returned in their original packaging
Refunds
Once your return is received and inspected, we will notify you of the status.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the product and packaging.
We will gladly:
Send a replacement, or
Issue a full refund
Non-Returnable Items
We do not accept returns for:
Used products
Items not in original condition
Products returned beyond the 30-day window
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
How to Start a Return
To begin a return, please contact us at flowlocksolution@gmail.com with your order number and reason for return.